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erj

Gas Engineer
Messages
291
I helped a g/s reg eng on sat to change a combi boiler in a landlords flat, cupboard so arkward, when I said I would fitt the TRV,s he said oh I dont fitt them, fill in the log book or regester it, as letting agent will not pay, so if I do some else gets the work.
Also no room state or earth bonding. What on earth are we to do?
 
all too common fella , i belive its all about educating the customer , i even take a blank bench mark with me when i do quotes and run through it with them. even advise them questions to ask the next plumber
 
this works the same in any trade fella. i am a builder and i am honest, my work is quality and i only use quality materials but the customer often goes for the cheapest price on offer then no doubt demands the top level of customer care when all goes wrong. no doubt they get met with 2 stiff fingers as opposed to us guys not having to go back and put our own work right cos we do it right with quality materials.
 
:carolers::carolers:They should consider it then the tenent might stay in the house longer. They might compare there gas bill with there mates and think WOW my landlord is looking after me giving m a GSH with solar hot water and A rated condensing boiler. Maybe not!
 

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