I went out to a boiler which wasnt working on thursday found the fault and got the price for the 2 parts required (2 seperate faults) my company passed this onto the landlord who said this is too expensive i'll get somebody else to look at it.
The tennant who just so happens to be the son of 1 of our contracts manager phoned up and said that the landlord has arranged for 1 of his friends who used to be an engineer to come round and have a look.
He came round struggled to get the casing off (not hard on a gledhill gulf stream) looked at it (it works for about 40 mins then pump stops) said its working fine nothing needed tennant said about it running for a bit then stopping to which the engineer said well what did the other guy say, Tennant said the parts and said ok i'll get them sorted.
When the tennant asked are you gas safe he said yes. Can I see your card he said Oh I havnt got it with me. Can I have your gas safe number he said I cant remember it. After a couple of phone calls between the tennant and the other engineer he still cant get the number off him so has decided he will refuse to let him in on next visit until he sees the card.
The tennant does not even know this persons full name.
What would you do?
The tennant who just so happens to be the son of 1 of our contracts manager phoned up and said that the landlord has arranged for 1 of his friends who used to be an engineer to come round and have a look.
He came round struggled to get the casing off (not hard on a gledhill gulf stream) looked at it (it works for about 40 mins then pump stops) said its working fine nothing needed tennant said about it running for a bit then stopping to which the engineer said well what did the other guy say, Tennant said the parts and said ok i'll get them sorted.
When the tennant asked are you gas safe he said yes. Can I see your card he said Oh I havnt got it with me. Can I have your gas safe number he said I cant remember it. After a couple of phone calls between the tennant and the other engineer he still cant get the number off him so has decided he will refuse to let him in on next visit until he sees the card.
The tennant does not even know this persons full name.
What would you do?