powermax HE flue warning

[Billy Bob Bob]

Baxi Heating Ltd has become aware of a product safety concern relating to the Potterton Powermax HE range of gas boilers. It has been identified that under fault conditions increased levels of carbon monoxide can be created and escape from the flue/condensate connector component.

Baxi Heating Ltd requests that any Gas Safe registered engineer identifying an aluminum flue/condensate connector fitted on this range of boilers advises the customer to contact Baxi via the details below. Baxi will arrange for an engineer nominated by Baxi to supply and fit a replacement plastic flue connector completely free of charge to all affected boilers.

Download Safety Alert.

Please note this safety notice only relates to Potterton Powermax HE boilers manufactured between 2001 and 2005 (up to and including week number 46 of 2005). No other boilers or models are affected.

For further details please contact:
Powermax HR free Helpline: 0800 0288 299 (Mon-Fri, 8am-5pm)
Website: www.potterton.co.uk/powermax

 

[Atouchofgas]

It's taken them long enough to own up I first reported this to them five years ago!

 

[iain85]

Interesting, what happens to the condense on these p o s boilers?

 

[heliotrope]

The condense would be dealt with as any other condensing boiler.

The trap is on the left hand side near the top of the cylinder.

 

[heliotrope]

The Potterton powermax HE should not be confused with the Range powermax.

That is truly a heap of rubbish.

 

[P J F PLUMBING]

I got called to a house today and it had this boiler I called potterton yes its faulty ok I said turn it off ID ohhh ok the whole estate has these boilers !!! 57 of them potterton ohhh can you knock doors for us and turn off I said £££ what you think happened

 

[dave1]

Good work gasman

 

[P J F PLUMBING]

 

[jase158]

does anybody go through customers and send emails/letters out?

 

[Ermintrude]

Balls to the free upgrade more like me fitting new boiler!