Was called to a house as they said they had a leak. What it turned out to be was the cold water pressure relief valve on an unvented directly heated hot water tank was passing water through the tundish. I don't have an unvented ticket so advised the customer to get a plumber who has to fix the problem. I know how the system works and changing the pressure relief valve would not be a problem for me, however do I need the ticket or could I have actually changed the valve?