Problem with cracked pipe from bathroom to outside tap.

[ocxomel]

Hi, the property I live in appears to have had a pipe to an outside tap run from the cold water pipe under the bathroom sink. Yesterday the outside pipe cracked where the tap connected to it and water was gushing out! For the life of me I cannot work out how to stop the flow of water. The isolation value on the cold water pipe under the sink works to stop the sink tap working but has no effect on the flow of water into the pipe running outside. I've taken off the bath panel and all I see is the hose attaching to a pipe and no isolation valves. Am I missing something really obvious or has this been completely bodged by whoever installed the tap?

 

[ShaunCorbs]

Can you find where the pipe comes from the outside tap ?

 

[ocxomel]

Can you find where the pipe comes from the outside tap ?

The pipe from the outside tap is under the bath, this then has the grey hose attached to it, the other end of this is attached to the cold water pipe which feeds the bathroom sink. I can hear a lot of water merrily running through the pipes to the garden 🤦

 

[ShaunCorbs]

I’m theory you can close the basin cold valve and it should stop if it’s the grey pipe after the valve

 

[ocxomel]

I’m theory you can close the basin cold valve and it should stop if it’s the grey pipe after the valve

Sadly this doesn't work. I have the cold tap of the basin completely closed off but still the water is pouring out of the pipe outside. I really can't understand it 🤷

 

[ShaunCorbs]

Can’t be that grey pipe then can you feel flow through the grey pipe ?

 

[ocxomel]

Can’t be that grey pipe then can you feel flow through the grey pipe ?

Yes I can, and it's definitely that grey hose. It leads from the sink pipe to under the bath and joins onto the pipe that goes out of the house, I've followed the pipework! Could it be the isolation valve needs turning more??

 

[ShaunCorbs]

The slot should be inline with the pipe for on and not inline / 1/4 turn for off

 

[snowhead]

Is this the isolation valve you are turning off with the Red arrow




When OFF it should look like the below pic and you'll lose water to the basin cold tap.

 

[ocxomel]

The slot should be inline with the pipe for on and not inline / 1/4 turn for off

Thank you, I have got this perfectly aligned now , can't hear any water noise in the pipes and stopped the flow of water into the garden. Hopefully this continues to work until I can get a plumber out. Not quite sure how it will work pipe wise once the hose is removed (and don't fancy flooding the bathroom to have a look 😂)

 

[ocxomel]

Is this the isolation valve you are turning off with the Red arrow

View attachment 79925


When OFF it should look like the below pic and you'll lose water to the basin cold tap.

View attachment 79927

Thank you, have corrected this now. My husband helpfully thought he would turn the valve a little more 🤦