Salus thermostat lost connection with receiver

[SarahKatie]

Hi there, I would really appreciate some help if possible. I have an Ideal Instinct boiler and a Salus RT510TX thermostat. Last night the Salus thermostat stopped connecting with the receiver- there is a red flashing light on the receiver, the heating no longer comes on and it no longer responds to anything I do on the Salus thermostat.

I tried re-pairing by pushing the Test/ Pairing button on the Salus, the screen says SYNC and counts down from 10 to 1 but nothing changes- the red light is still flashing and the thermostat isn't connecting with the receiver.

Is there something different I can try? Thank you so much in advance for your help- Sarah

 

[jonnyswamp]

Have you changed the batteries

 

[Harvest Fields]

Hi there, I would really appreciate some help if possible. I have an Ideal Instinct boiler and a Salus RT510TX thermostat. Last night the Salus thermostat stopped connecting with the receiver- there is a red flashing light on the receiver, the heating no longer comes on and it no longer responds to anything I do on the Salus thermostat.

I tried re-pairing by pushing the Test/ Pairing button on the Salus, the screen says SYNC and counts down from 10 to 1 but nothing changes- the red light is still flashing and the thermostat isn't connecting with the receiver.

Is there something different I can try? Thank you so much in advance for your help- Sarah

I would change it to a Honeywell or Drayton as salus are known for losing connection after a while.

 

[jtsplumbing]

I would change it to a Honeywell or Drayton as salus are known for losing connection after a while.

Strange have fitted a few of them and had no problems got one in home 8 years and still fine.

 

[Harvest Fields]

Strange have fitted a few of them and had no problems got one in home 8 years and still fine.

Must be lucky. I have been to loads where they will not sync back together.

 

[SarahKatie]

Thanks so much for your help. Finally got them re-paired by turning the receiver off, taking the batteries out of the thermostat, turning the receiver back on, putting the batteries back in the thermostat and pressing the test/pairing button again. Think I might have to swap for a Honeywell in the future but all sorted for now