Should i complain about mess and damages by plumbers after a combi boiler instalation?

[cozmic555]

My new fitted combi boiler works great But the plumber made a huge mess when he got the old hot water tank from the loft. He dragged it across the floor and scraped my laminate floor and left all blue liquids across my home. He then took it outside and drained it in the street right infront of my home. Cars drove over it and now my road has blue tire marks all up and down the street.

What is this liquid and should i make a complaint? Ask for compensation for the laminate?

Advice please

 

[king of pipes]

That's very unprofessional and not what any installer would normally do floor protection should of been used , we all have issues when dealing with these sort of jobs but damage to your home and mess in the street is unacceptable, I would be asking for the mess outside to be cleaned up it will need power washing from the pictures there are companies who do this type of work, a reduction in the installation cost maybe the answer but it's what you're willing to accept really. Regards kop

 

[Scott_D]

Not very professional

Usually it comes down to price of the job. A cheap job needs to be done quickly so there is no time to lay dust sheets, clear the waste and make things tidy.

Any pictures of the install?

 

[Murdoch]

Have you paid his invoice? If not don't until resolution has been agreed

 

[WC1]

How much was the job?
What boiler is it?
How long did it take?
Of course that is unacceptable but tidyness and care are often the first corners cut on cheap jobs esp those done by sub contractors (sometimes sub - sub contractors!)

 

[Deleted member 120897]

The green liquid is probably the remnants of oxidisation of the copper which has leaked onto the surfaces of where the cylinder has been. Either way agree with everone else, it’s not profsessional, and would certainly air my views to the installer, give thema chance to make things right.

 

[exedon2]

Looks like the water from the cylinder
Not sure how the hell you can make so much mess! Such a simple job to do correctly even if in a hurry.
Not acceptable needs putting right.

 

[SimonG]

Yep, he's made a mess, no two ways around it.
You might be pushing it a little though for compensation for the laminate. Doesn't look exactly in tip top condition to start with. Doesn't excuse the mess but probably flogging a dead horse with that.

Was it a big company that did the job?

 

[adonis]

I take it that is the old boiler left out for the scrap man, I wonder why he didn't leave the copper as well?

 

[EvilDrPorkChop]

Old boiler out and looks like he's left the old balance flue in!