Shower Debacle | Showers and Wetrooms Advice | Plumbers Forums
  • Welcome to PlumbersTalk.net

    Welcome to Plumbers' Talk | The new domain for UKPF / Plumbers Forums. Login with your existing details they should all work fine. Please checkout the PT Updates Forum

Welcome to the forum. Although you can post in any forum, the USA forum is here in case of local regs or laws

American Visitor?

Hey friend, we're detecting that you're an American visitor and want to thank you for coming to PlumbersTalk.net - Here is a link to the American Plumbing Forum. Though if you post in any other forum from your computer / phone it'll be marked with a little american flag so that other users can help from your neck of the woods. We hope this helps. And thanks once again.

Discuss Shower Debacle in the Showers and Wetrooms Advice area at Plumbers Forums

D

DarrenTad

Cant get my shower working.

Originally, the plumber fitted a new bathroom suit (cost about £1200) with a
pump (under the bath) with cold mains on one side and hot-water feed (from
the tank) on the other side.
I've since found out that the pump should never have been attached to mains
water pressure, but it seemed to work alright for about 12 months before it
started to leak.
The plumber also fitted some new taps but the hot water pressure through
them was very very low making it almost impossible to run a hot bath

Got a new plumber in (couldn't find the old one!) who re-plumbed the system
(at a cost of £400)putting the pump in the airing cupboard(near the tank) -
this had the effect of increasing the hot water pressure to all the taps
(not just the shower) and looked much neater. Whilst they did this job, they
also swapped the hot & cold feeds to the shower because they said they had
been fitted wrong.
We now had a new problem which was, the shower wouldn't then mix properly -
it was either boiling hot or freezing cold with no in-between.
The new plumber said this was because the cold feed to the pump was mains
pressure and it needed to be fed from a cold water tank in the loft (which
we didn't have)
I asked why the shower had worked ok on mains cold before - they didn't
know!
They quoted me £400 to supply & fit the tank.

I had to wait several months to save for this job to be done (during which
time no showers were possible - only baths)
They fitted the cold water tank this Monday (20th April). Great job - all
connected as it should be (so they tell me) but the shower still wouldn't
mix properly! - Same problem either mad hot or freezing cold!
They said this was because the mixer was faulty! I couldn't do anything but
pay them the money and look at getting a new mixer!

After they'd gone I had a play with the shower and noted that when really
hot, the mixer was in the cold position, and when really cold the mixer was
in the hot position. This seemed to suggest to my simple brain that the
feeds were the wrong way round on the mixer. I remembered that the new
plumbers and switched these feeds the first time they came and wondered if
that was the problem! - After all the shower did mix properly before they
did this!

I rang them and told them my idea. They said no, and that the feeds were
right. I argued and said well why does it go hot when you turn it to cold &
vice-versa? They said its because the mixer has broken due to me using it
the wrong way for so long! They also said that it could be a faulty "mixer
cassette" which could possibly be replaced.

I argue some more and they said they would come back to have a look.
They came back on Tuesday (I got my Dad to sit-in & wait for them) they told
him that they could now see what the problem was!! - The said the hot & cold
feeds were on the wrong way round!! They said they would come back in the
morning to sort it out but they were sure that was the problem!! -
Hallelujah!!!
I got my Mum to sit in the next day. They turned up at 3:00pm - stayed for
10 mins during which time they explained that the feeds were actually not
wrong after all - they were the right way around and everything they had
done was correct! They said again, that it was the mixer that was at fault
and that it could possibly be fixed with a new 'cassette"

Bottom line is I've bunged these guys £800 and I still have no useable
shower!

I cant understand why this shower would have worked before they swapped the
feeds but now doesn't!
Can anyone shed any light?
 
Sounds to me like the feeds are reversed. Tell them that they need to come back and rectify their mistake at no cost to you. If they refuse you are within your rights to employ another plumber and then take them to court to get the money that it cost for the rectification work back. Depending on shower type it is possible to reverse the valve so the may be thinking that they can do a crafty and fit a new cartridge the other way round. What make is the shower valve?

Mike
 
Upvote 0
If you can see the pipes at the rear of the shower valve the cold should be on the left. All showers connect with the cold on the right as you look at the valve from within the bathroom. Run the shower and feel the pipes to determine the hot supply.
If they are wrong as I also suspect, do what Mike says and get them back.
Steve
 
Upvote 0
I wonder why original plumber couldn't be found? No business address, no landline, no private address, perhaps a cheapo bodger in an estate car with only a mobile number? A lesson for us all readers.
 
Upvote 0

Similar plumbing topics

  • Question
Hi SI......is the shower on the same floor as...
Replies
12
Views
307
  • Question
I don't see your comments?
Replies
8
Views
711
  • Question
You can do a few fairly simple tests. To test...
Replies
9
Views
703
B
  • Question
Your plumber was correct, the mixer-tap idea...
Replies
1
Views
727
Back
Top