Solution for Geberit flush that needs to be kept pressed?

[Andreea67]

We've recently got installed a Geberit concealed cistern and noticed only after the plumber left that the water flushes only if I keep the button pressed (for either long and short flush same situation). Is there a way to adjust this myself, or should I call back the plumber? Seems a minor issue, especially that the system is newly installed. Any suggestions? Thanks!

 

[oz-plumber]

I'd call the Manufacturer and book a service call.
The Plumber only installs the product, and if it's new, I would expect it to work.

The only adjustments the Plumber is required to make is the water level in the cistern from the inlet valve

 

[Fay123]

Hello Andrea, I am wondering if you managed to fix your problem because we have exactly the same problem with our new Geberit cistern

 

[Ben-gee]

It is possible that the rods behind the buttons are either not clicked into position correctly or have been cut too short.