8
83dons
My 87 year old gran had a terrible experience yesterday when she woke up to ankle deep water in her first floor sheltered flat. Seemingly the toilet flooded and kept flooding at some point. She may have been putting a lot of toilet paper down over time and may have had problems flushing and tried to flush a few times it may have stuck on. The workman cleared the block and was told she had blocked the toilet but not spoke to engineer yet. Sounds off that so much water would come out? First thing we need to do is prevent this happening again. Apart from limiting toilet paper going down and flushes what can we do to kept the drain from blocking in future?
I also notice that since the blockage was cleared the cold water tap in kitchen and toilet are running at barely more than a drip and the toilet takes ages to full and sometimes won't flush on a first attempt. What would cause this and is it concerning with regard to the toilet flooding again?
Appreciate any detailed answers in this as don't really trust the folk who run the home to pass on accurate info and I don't think she will survive the shock of this happening again. It was that bad it flooded the old lady belows flat too. I'm happy to pay or try whatever measures it takes to prevent this happening again. Don't really trust the council workmen to keep on top of the issue.
I also notice that since the blockage was cleared the cold water tap in kitchen and toilet are running at barely more than a drip and the toilet takes ages to full and sometimes won't flush on a first attempt. What would cause this and is it concerning with regard to the toilet flooding again?
Appreciate any detailed answers in this as don't really trust the folk who run the home to pass on accurate info and I don't think she will survive the shock of this happening again. It was that bad it flooded the old lady belows flat too. I'm happy to pay or try whatever measures it takes to prevent this happening again. Don't really trust the council workmen to keep on top of the issue.