TWO PLUMBERS CANNOT RESOLVE A PROBLEM | UK Plumbers Forums | Plumbers Forums
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Discuss TWO PLUMBERS CANNOT RESOLVE A PROBLEM in the UK Plumbers Forums area at Plumbers Forums

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8
This sounds like an examination question but it really is a problem two different plumbers have been unable to resolve after spending several hours studying my hot water system. My flat has a vented hot water system supplying hot water to the kitchen and bathroom taps. The pump is a Stuart Turner type. There is, as you would expect, a cold water tank above the hot water tank. The cold water tank was refurbished by a plumber three years ago at which time a new hot water tank was installed. The pump was not changed as it worked fine and was several years old at the time the system was refurbished.

The system has worked well since it was refurbished until recently when both hot and cold water was stopped. A plumber was called and a new pump was fitted as the old one had apparently burnt out. A few days later and no hot water. The same plumber came back and diagnosed that a new flange was required which was fitted. A few days later, no hot water and the plumber revisited and diagnosed that the non return valve fitted to the pipework needed to be removed. A few days later, the plumber said that a senior plumber needed to inspect the system which occurred without any conclusion as to the actual problem. At this time, a Stuart Turner accredited plumber was invited to inspect and it was found that there was some insulation in the hot water tank which was causing a blockage in the pump. This was cleaned out and the plumber said that the hot water tank needed to be drained and cleaned out. This occurred today but the plumber left not understanding the reason why there is a fault. The fault being no hot water. Apparently air is somehow entering the system which has to be regularly bled otherwise no hot water.

I would appreciate any advice on what could possibly be wrong since two different firms have already investigated without any success, including a senior plumber.
 

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Picture of f the top of the cylinder so you can see the cylinder and cold tank

Also what’s with the different flexi on the hot side of the pump (outgoing)

Need to remove the nrv on the cold feed to the cylinder doesn’t need one
 
Picture of f the top of the cylinder so you can see the cylinder and cold tank

Also what’s with the different flexi on the hot side of the pump (outgoing)

Need to remove the nrv on the cold feed to the cylinder doesn’t need one
Thanks for your comments and please see further photos. Hope this helps as non technical.
 

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Garage door closer and a car charger ?
 
Need to see the top of the cylinder also your first set of pictures are different to the current set which ones are correct ?
 
Need to see the top of the cylinder also your first set of pictures are different to the current set which ones are correct ?
Well spotted! The problem is that I am not currently living at the property and allow access through an agent. The current photos are these. The other photos are post refurbishment approx three years ago. The current photos show the recently fitted new pump and the rather cluttered photo was taken today. I will be able to obtain further photos soon.
 

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Well spotted! The problem is that I am not currently living at the property and allow access through an agent. The current photos are these. The other photos are post refurbishment approx three years ago. The current photos show the recently fitted new pump and the rather cluttered photo was taken today. I will be able to obtain further photos soon.
Found it!
 

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Looks a bit of a pigs ear but it should work

Define no hot water no water out the hot tap or just runs cold etc ?
 
Looks a bit of a pigs ear but it should work

Define no hot water no water out the hot tap or just runs cold etc ?
Looks a bit of a pigs ear but it should work

Define no hot water no water out the hot tap or just runs cold etc ?
The water is as cold from both hot and cold taps. What is interesting is that the hot tap initially has a second of normal cold water flow, followed by a thin jet, then drops with almost no flow. Also, following the plumber’s visit yesterday during which the hot tank was drained and flushed, hot water flowed from the hot tap as expected so happy days. Let’s see if this continues in the coming days as the plumber said yesterday that he was pretty much perplexed!
 
Looks a bit of a pigs ear but it should work

Define no hot water no water out the hot tap or just runs cold etc ?
All hot taps: a second or two of cold water in the morning, followed by a thin jet, drops and then no water at all. The plumber yesterday drained the hot tank and flushed it out. This morning, hot water flowing as it should. Let’s see if this continues in the days ahead.

Prior to this, air had to be bled from the system every morning to enable hot water flow. Seems like air is entering the system somehow and possibly this is the reason for no hot water flow?
 

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