Vaillant "Service Heat Generator" Message

[stevecase51]

I have a Vaillant Ecotec Plus combi boiler that was installed just over 6 years ago. It has been serviced annually, the most recent service being about 2 months ago. The controller is a Vaillant VRT 350f wireless type. Recently a spanner symbol and a “Service Heat Generator” message have appeared on the controller screen (but not on the boiler itself). Otherwise everything appears to be working normally. I am guessing this is some sort of counter in the boiler that is intended to indicate when a service is due. How can I reset this (or do whatever is required to remove the message on the controller)?

 

[Last Plumber]

It will tell you in the manual but you are correct, it is either a count down in hours or days or it is date set.
It will be in diagnostics menu.

 

[stevecase51]

It will tell you in the manual but you are correct, it is either a count down in hours or days or it is date set.
It will be in diagnostics menu.

I had a look at D.084 (Maintenance indicator: number of hours until next maintenance). It was set to "---" (i.e. deactivated. I tried setting it to a value (which made no difference) and then put i back to "---" The controller still shows the spanner message.

 

[Deleted member 120897]

I had a look at D.084 (Maintenance indicator: number of hours until next maintenance). It was set to "---" (i.e. deactivated. I tried setting it to a value (which made no difference) and then put i back to "---" The controller still shows the spanner message.

It’s not done via the boiler, but at your vrt350f. I think @Last Plumber was referring to the vrt manual. It’s under the settings, and an access code required, which iirc is 0000 or 1234.

 

[stevecase51]

I had a look at D.084 (Maintenance indicator: number of hours until next maintenance). It was set to "---" (i.e. deactivated. I tried setting it to a value (which made no difference) and then put i back to "---" The controller still shows the spanner message.

Update: I discovered the relevant setting is in the VRT350 installer level menu. The service date was set to today (I've no idea who did that). I just set a new date next year, and that fixed it.

 

[stevecase51]

It’s not done via the boiler, but at your vrt350f. I think @Last Plumber was referring to the vrt manual. It’s under the settings, and an access code required, which iirc is 0000 or 1234.

Thanks for that - it's now sorted.