Vokera excel 80sp

[southcoastboile]

Went to this one today.
customer reported fan was getting noisy.
found fan runs on high speed continually. I think as it's permanent pilot it should run at low speed then ramp up when a demand is on.
Hot water and heating working fine but fan running on full speed constantly.
i am guessing at PCb but is there anything else that can cause this?

 

[southcoastboile]

Anyone got any ideas on this one?

 

[IDCHAPPY]

There's not many excel's about that's for sure, your logic sounds ok, might be worth trying tech help? unless they want to charge you for the privilege....

 

[southcoastboile]

Yeah didn't even bother with them as I'm pretty sure they will charge for that one. Not a good advertisement for Vokera really seeing 9 times out of 10 it's the engineers that suggest the boiler that's fitted.
i won't ever recommend a Vokera. Not just because they are rubbish but because rather than answer a 2 second technical question the guy on the other end of the phone wanted to spend 5 mins taking my details on a premium rate line to charge me for technical advice. I would never pay that out of principle.

 

[IDCHAPPY]

That's the most arsehole move i think any boiler manufacturer ever made... imagine having the gaul to charge for tech help??? :57:

 

[mfgs]

I would like to hope they would be a bit more polite if you were paying to speak to them as they are bloody rude normally.

 

[Deleted member 44451]

back to the boiler fault, i had a similar problem some time ago on a different make of boiler but i think the domestic flow switch was sticking on so the boiler thinks theres a tap turned on and sends the fan to high speed continuously.
hope this helps

 

[Billy Bob Bob]

Went to this one today.
customer reported fan was getting noisy.
found fan runs on high speed continually. I think as it's permanent pilot it should run at low speed then ramp up when a demand is on.
Hot water and heating working fine but fan running on full speed constantly.
i am guessing at PCb but is there anything else that can cause this?

sounds like fan relay on pcb,not cheap though PCB - Gas Appliance Spares (Preston) Ltd

 

[GrahamM]

I would put my money on PCB as well!

 

[townfanjon]

southcoast, sorry only just seen this one, I have a used PCB for one off these beauts,( LOL ) I know its a good one, it came out of my sisters just before xmas. Let me know if you need it.

 

[southcoastboile]

I thought I had one if these pcbs in the garage. Went there again to replace and it was the same box type one. Looked really similar but must have been off a different Vokera.

i am now suspecting the fan is at fault as it's quite noisy and where it sounded like it was changing speeds was due to it being on its way out.
Going there today with a new fan now.