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Discuss Vokera lpg, new boiler no benchmark in the Boilers area at Plumbers Forums

gingalig

Gas Engineer
Messages
217
I'm looking for clarification if possible. I was asked to service a vokera combi, turned up and clocked that it seemed brand new, socket was actually covered by the casing, 3md drop in 2 mins , flue to close to plastic soffits, 15mm gas supply pipework, no chain on cylinders, no secure base for cylinders, no limescale reducer, no mag filter, no boiler plus. I asked for the paperwork and apparently the installer had no lpg ticket and there was no benchmark. I shut the supply removed the fuse warning labelled and ID,d the boiler. Ive now been asked to go back and told the issues have been rectified other than the gas leak. Should I walk away and sorry but no thanks? Riddor as an installation that was left as a running thing and has a leak and is built over a socket or service and make note of all the faults on the paperwork. I feel a bit sorry for the bloke hes in his 70,s and rural based but uncomfortable with what is either a diy fit or a bloke down the pub that's done a rubbish job of an install.
[automerge]1570871484[/automerge]
I'm looking for clarification if possible. I was asked to service a vokera combi, turned up and clocked that it seemed brand new, socket was actually covered by the casing, 3md drop in 2 mins , flue to close to plastic soffits, 15mm gas supply pipework, no chain on cylinders, no secure base for cylinders, no limescale reducer, no mag filter, no boiler plus. I asked for the paperwork and apparently the installer had no lpg ticket and there was no benchmark. I shut the supply removed the fuse warning labelled and ID,d the boiler. Ive now been asked to go back and told the issues have been rectified other than the gas leak. Should I walk away and sorry but no thanks? Riddor as an installation that was left as a running thing and has a leak and is built over a socket or service and make note of all the faults on the paperwork. I feel a bit sorry for the bloke hes in his 70,s and rural based but uncomfortable with what is either a diy fit or a bloke down the pub that's done a rubbish job of an install.
I think reading back I may have answered my own question.
 
Agree fix and if they client wants to report the guy whose fitted it don’t fix it phone gas safe up and get them out
 
Get your local gas Safe inspector out to see the installation he will do the necessary and will persue the installer , you will most likely be asked to do what's needed to rectify the install as the original installer is not qualified ? I had a similar experience the client got all his money back from the installer and I sorted the job out did me some good as they are now my customer and also have a rental property which I look after I also do the odd kitchen for them as he's a carpenter . Cheers kop
 

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