Washing machine - compartment full of water

[tecnam2011]

Hey guys, sorry if this is a daft question but ever since we've had our hotpoint washing machine the compartment on the far left (softener compartments I believe) is full of water after every cycle. See attached.

Are we missing an insert here or something? I can't see how else it would drain, or should it not be filling with water at all?

Thank you.

 

[Chuck]

Might be a deliberate design feature to dilute fabric conditioner, or something. Have you consulted the instruction book?

 

[Gasmk1]

Pretty sure there should be an insert for that. . Washing Machine Fabric Conditioner Cover J00516811 - Hotpoint - Hotpoint - https://www.hotpoint.co.uk/washing-machine-fabric-conditioner-cover-j00516811/p

 

[John.g]

If still full after the wash? then pull it out and you will probably find that there is a build up of powder/gunk, if you just pour a glass of water into it it should empty if clear.

 

[John.g]

Looking at post#1 again, yes I think you are missing a part like this which when water is introduced, overflows and created a syphoning effect and leaves the compartment empty.
This is from mine, a Zanussi.

You are missing the "blue" insert.

 

[tecnam2011]

Looking at post#1 again, yes I think you are missing a part like this which when water is introduced, overflows and created a syphoning effect and leaves the compartment empty.
This is from mine, a Zanussi.

You are missing the "blue" insert.

Exactly what I thought but wasn't sure. Thank you!

 

[Gasmk1]

I told you what you needed on Jan 9th

 

[tecnam2011]

I told you what you needed on Jan 9th

Sorry, yes you did. In fact I used the thumbnail from your video to buy my replacement insert. I appreciate it, thank you.