Water company's obligations regarding external stopcocks

[Jock Spanners]

Evening all,

Can anyone tell me definitively what the law is about external stop cocks? I have a customer with a cold water main made of steel which runs under her drive and then under a road. The stopcock is 20 metres from her boundary. The main is leaking under the drive but I've managed to put a temporary connection onto it. Yorkshire Water have told her they're only responsible up to the stopcock. I thought that stopcocks had to be at /or near a property's boundary - not twenty meters away across a road. The whole main needs replacing. Do they expect me to dig up the road? What if it was a motorway? She's been fobbed off now for three weeks. They've been so useless I'm considering a complaint to Offwat. Any advice appreciated.

Jock

 

[ShaunCorbs]

Had the same argument with my local only up to the boundary yours after

What's the road ??

 

[Jock Spanners]

It' a B road. I think I'll speak to the guy at Water Safe before taking it further.

 

[JCplumb]

Source
Look at the table on the above link.
Looks like it's the water boards' responsibility up to the stop tap (communication pipe) then it's the property owners even if under a highway.

 

[Jock Spanners]

You're right JC. Unfortunately it's a little old lady who's now going to get a bill for 30 metres of moling plus connections.

 

[ShaunCorbs]

dont know if you could but could you claim on your home insurance ?