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If this is in the wrong thread could a mod move it to where it should be please......Got a call today that it goes to lockout, the people reset it, then it'll go for 3 days, a month, a couple of hours until they notice no hot water again & the reset it again.... They are using it for hw at the mo, they also say that the pump makes a racket so I'm thinking its more this than the boiler or is that a red herring , but if anyone else has come against this kind of problem before I would be grateful ....cheers all..