worcester 24cdi combi boiler

[help me please]

Hi everyone,

I have joined this website hoping to get some advice on my boiler. I have a worcester 24cdi combi boiler; my radiator light keeps flashing and the pilot light will not ignite. I have refilled the water as the pressure was very low, and I am now at my wits end, has anyone got any ideas?

My husband is in the forces and works away a lot and what I don't want to do is call out an engineer and be ripped off!
Can anyone of you help a damsel in distress??

Thanks
Help me please

 

[diamondgas]

Have you pressed the reset button .... ?

 

[help me please]

Hi Steve,

I sure have; it's as if the boiler starts up and it's trying to ignite the pilot light but it won't catch :0(
I have read the instructions and it is saying ignition lockout?

 

[tipintim]

The fault you have with this boiler requires a gas safe reg person. Depending how many flashes will indicate the fault.
Sounds like it has over heated. What area are you, there is bound to be someone on here thats local to you.

 

[diamondgas]

Another daft question .... Got gas? Do you have a prepayment meter that's ran out or faulted? Has the supply handle been accidentally turned off?

If none of the above then you'll need to get someone to look at it unfortunately

 

[help me please]

Steve,
I am on a gas meter and the payment did run out so put money on and it still didn't work. I am now on the phone to British gas.
Thanks very much for you help.
I have no gas at all and they think there could be a leak somewhere!!

 

[help me please]

they noy think it could be the meter

 

[diamondgas]

Do you have a display message on the meter at all? HOW could they talk such tosh about gas leak???

Have you re-set the pre-payment meter before?

From memory it's put your card in and follow instructions... Hold 'A' I think until you hear the bleeps

 

[diamondgas]

Hopefully they'll get someone out to you tonight to check the meter?

 

[Barry98]

they noy think it could be the meter

dont belive everything you see on tv not all plumbers/gas men are rip of merchants

 

[help me please]

Bod,

I didn't mean to upset you and I certainly don't think that all tradesmen are; I was mearly concerned that being a woman and not knowing anything about plumbing or gas that I would stand out like a sore thumb, and the way my luck is going at the moment I would be the one to get the rouge trader.
Apologies
Help me Please.

 

[help me please]

Steve,
All sorted now; they sent someone out and it was a faulty meter.
Thanks ever so much for you help and expertise its much appreciated. :waving:

 

[diamondgas]

good to know all is well