I'd be wanting to learn some history about your system Sammi Brown TBH! Has this just happened or been going on for a while? How long?
If recent then more likely to sway towards the pump, If there's an inherent issue then system design ... Are you/have you been filling the system periodically? those kinds of things make a difference when diagnosing circulation problems. Could be a faulty pump or a blockage somewhere. Not sure if these boilers have an integral filter on the heating circuit! If they do it may be as simple as cleaning that out
If your not comfortable working on the plumbing of the boiler I'd advise getting some one else in! There's a place on here
[DLMURL="http://www.ukplumbersforums.co.uk/im-looking-plumber-gas-engineer/"]I'm looking for a Plumber or Gas Engineer[/DLMURL] where you can request help and then check out the respondants posts etc. to get a feel of who they are