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Went to this today but couldn't get case off so will be returning tomorrow when customer removes shelves. Got hw no heating, changed battery in room stat didn't seem to help. System has radiators and UFH underfloor pump isn't kicking in. Pump in boiler was really hot to touch but wasn't seized. When I return to this tomorrow I hope not to be spending too much time at it so was wondering if it would be wise to bring a thermostat with me incase it's that? Diverter valve sounds like it's moving and motorised valves are operational.