Worcester 400 Highflow Overheat Tripping Intermittently

[TerryWaite]

I have a customer with the above boiler, big floor standing thing which trips out quite often when there is both hot water demand and heating demand. If just one of these is selected the boiler works fine every time. Anyone worked on this model? Any sugestions?

Many Thanks

John

 

[gasmarc]

If this is the floor standing model unless you know what you are doing avoid unless you are a brave man sorry cannot give more info as just got back from pub ,charge the customer and advise a visit from bosch , more than likely a partial blockage which can be a nightmare ,Like all things if you have done it before and know whats what no problem , Thats why i love this site unk:Been doing it for years still learning

 

[TerryWaite]

Thank you, its actually the mrs' parents, theyve had it looked at by a few engineers, british gas etc, but so far no-one has managed to rectify it. They have now just got used to not having both on at the same time for too long, and occasionaly resetting it when it goes, its not too much of a problem as they see it, been doing that for over a year, so willl probably leave it as i am not fantastic at breakdowns, hope it doesnt worsen. If it does they will have to call Worcester Bosch as you said. Cheers.

I can see this site being really helpful to me, well, it already has been in the few months I have been on here, and I hope to soon pass on my knowledge rather than seek advice

 

[jtsplumbing]

Call out WB on a fix`d price repair, job will be done and will get a 12mth warranty

 

[gasmarc]

That can be the best money spent ,I did that for a customer who had a split heat exchanger that filled the boiler up and needed everything replacing ,all done on a fixed price customer was delighted