Thanks for replies - it is certainly a Worcester appliance, albeit an old one - it looks to have been designed for installing in flats as the boiler ( a floor standing thorn in grey) sits in the same casing as the hot water tank - with the controls and pump and zone valve. The fault is that the heating is coming on with the hot water - simple it must be the zone valve!! Well not quite because the valve is before the pump as currently installed - I needed the manual to check that the pump was the right way round as I feel confident someone has replaced it at some time but installed it upside down - this would make perfect sense of the zone valve. I took the GC number from the appliance to check but took it from the only plate on the appliance which was attached to the boiler which referred to the boiler part. I was surprised to find Worcester using soeone elses engine but hey ho!