Worcester boiler not working and flashing 'EA' error code

[superman876]

My Worcester Greenstar 29 CDI boiler made a loud bang earlier today, and has now stopped working.

It is flashing the 'EA' error code, which according to the manual, means no flame is being detected.

I tried resetting the boiler a couple of times but upon doing so, it just makes an extremely loud vibrating/humming noise intermittently, and then turns off and flashes the EA error code again.

Could anyone advise what the issue is? Boiler is only 3 years old. According to the manual, the EA code means either no gas in the house, frozen condensate pipe or blocked flue outlet.

Wondering if this is something I could fix myself or if I need a gas safe engineer to come and have a look

 

[Riley]

Gas safe engineer. Surely still under warranty.

 

[Riley]

Deleted your other thread you only need to post once

 

[ShaunCorbs]

Under warranty min 5 years if you have gas and power time to call Worcester out

 

[Mastermixlee]

Warranty only valid provided has been serviced every year though I imagine, though don't have the Worcester t&c's to hand.

 

[Burger]

My Worcester Greenstar 29 CDI boiler made a loud bang earlier today, and has now stopped working.

Could anyone advise what the issue is? Boiler is only 3 years old. According to the manual, the EA code means either no gas in the house, frozen condensate pipe or blocked flue outlet.

Wondering if this is something I could fix myself or if I need a gas safe engineer to come and have a look

You can fix yourself if it’s a lack of gas, by which I mean if you have a top up meter and have ran out, or Network has been turned off.
Anything else gas engineer/Worcester warranty required.

Edit: Check your emergency control valve - been to 2 recently where they had been accidentally knocked off.

 

[Stu-B]

bet it’s not been serviced

 

[Harvest Fields]

As above. Sounds like it needs a good service.