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Atouchofgas

Plumbers Arms member
Plumber
Gas Engineer
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2,159
Title says it all. I have a cust who has recently moved into the house and they have a greenstar 37cdi combi.
called to low pressure hidden iso but when check boiler 240v in but nothing else ( no display or lights nothing).
Called Worcester, told PCb or transformer so replaced both still nothing, phone Worcester again must be faulty PCb replaced again guess what nothing. Cust asked if he could get Worcester in as although he trusted my judgement he thinks Worcester telling me a load of crap. Worcester call and inform him he needs a spark! Cust gets spark, he says it's the boiler, cust gets Worcester and they replace PCb nothing. Any one want to guess the fault that Worcester have spent two days trying to figure out?
 
Close, one of the wiring looms is no longer compatible with the latest version of the PCb! Seriously how is that possible
 
If they didnt know how on earth is anybody else supposed too..unbelievable.
 
No way!
What a joke. Glad that wasn't one of my jobs.
sometimes these manufacturers really p*** me off.
Like the time I spent 2 hours trying to link a pcb to an ariston boiler out of hours only to find out the next day that the set up parameter instructions aren't printed correctly!
 
what one was the 37cdi how old is it as there is a few in the central belt, Full new wiring harness ???
 
what one was the 37cdi how old is it as there is a few in the central belt, Full new wiring harness ???

Don't know about full as Worcester were being a bit cagey about it, the 37 is 47-406-08 so maybe about 5 yrs old
 
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