Hello.
We recently had a combi boiler installed to swap out old plumbing sustem with water tank and gas cylinder. You can see end results in the photos. I would like to ask for your opinion on how well this has been done as I was originally promised only two little pipes coming down from the boiler and ended with pipes all over, as well as the nest thermostat cable hanging underneath. This costed us 3800 pounds and we are shocked by the end result as it looks like pipes could have been installed in a more neat way, boiler is protruding under the cupboard and they even left the tank in the loft, although it was said that everything will be neat and collected. They came with boiler that is longer, they knew what they were buying and never told us that it will hang like that.
One of them was learning on how to connect the nest to the boiler and when I asked one of the others to do it properly he said that he will do it. I was told that I can see online how to connect it if something goes wrong. For 3800 pounds you need to educate yourself on how to do their job.
Any thoughts? Whould it have been possible for the combi boiler to be fitted at the right height and new hole drilled for the pipe on top so it could actually fit in the cupboard? Do you guys disassemble the water tank as part of your service? It was promised to us at the initial check up, but on the day they said that it can not be done because it was mounted before the roof and it was too big.
We recently had a combi boiler installed to swap out old plumbing sustem with water tank and gas cylinder. You can see end results in the photos. I would like to ask for your opinion on how well this has been done as I was originally promised only two little pipes coming down from the boiler and ended with pipes all over, as well as the nest thermostat cable hanging underneath. This costed us 3800 pounds and we are shocked by the end result as it looks like pipes could have been installed in a more neat way, boiler is protruding under the cupboard and they even left the tank in the loft, although it was said that everything will be neat and collected. They came with boiler that is longer, they knew what they were buying and never told us that it will hang like that.
One of them was learning on how to connect the nest to the boiler and when I asked one of the others to do it properly he said that he will do it. I was told that I can see online how to connect it if something goes wrong. For 3800 pounds you need to educate yourself on how to do their job.
Any thoughts? Whould it have been possible for the combi boiler to be fitted at the right height and new hole drilled for the pipe on top so it could actually fit in the cupboard? Do you guys disassemble the water tank as part of your service? It was promised to us at the initial check up, but on the day they said that it can not be done because it was mounted before the roof and it was too big.
