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Bathroom Disaster Please Help

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Discuss Bathroom Disaster Please Help in the Plumbing Jobs | The Job-board area at Plumbers Forums

M

MJH

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We have had our bathroom refurbished recently in my absence.
We were to have a shower with sliding door input as per image 1. The controls for the shower couldn't be placed at the opening end of the sliding door so the plumber placed them above the basin as you can see. So you have to walk from one end of the shower to the basin to alter water temperature, alternate from overhead shower to fixed shower, or to stop shower. Completely impractical. To overcome this problem and have a control both within and outwith the shower we were looking at a digital shower. We have the Mira digital shower in our other bathroom and it has this dual function. We could change the sliding door side but this still wouldn't give an option to have inside and outside access to switching the shower on and having some control from within.
Also is anyone familiar with the type of towel rail I have posted an image of? The idea is that it is fitted on the top half of the wall so at least 2 towels can hang down to dry. Our bathroom fitter has informed us that due to pipework within the walls it had to go where it has been fitted.
Very frustrated and disappointed - any advice most welcome.

Bathroom1.JPG


BATHROOM2.JPG
 
Did you go away during the entire process?

Did you wait until it was finished before discussing your concerns?

Pretty sure it can be fixed but I hope you have spare tiles.
 
scott_d said:
Sounds like a lack of communication.
The fitter has had to make a decision on the day and now you dont like it
Click to expand...
Completely agree I get sick of sounding like a broken record. Communication communication Communication it’s what makes jobs easier. You could’ve had anything where you wanted it but don’t expect it to have been done without additional cost. The controls outside the shower are laughable I see it many times where people don’t want to get soaked leaning into a shower to turn it on but not to be able to turn it on whilst brushing their teeth. I guarantee this is down to poor communication on both sides
 
Riley said:
Completely agree I get sick of sounding like a broken record. Communication communication Communication it’s what makes jobs easier. You could’ve had anything where you wanted it but don’t expect it to have been done without additional cost. The controls outside the shower are laughable I see it many times where people don’t want to get soaked leaning into a shower to turn it on but not to be able to turn it on whilst brushing their teeth. I guarantee this is down to poor communication on both sides
Click to expand...
So right Riley, when we were main contractors we ALWAYS asked our customers to examine each days work carefully and if there was a problem to tell us the next morning at 8.00 am then the problem is easily rectified
Centralheatking
 
Communication is key yes, but it sounds more the fitter didn't listen and couldn't be bothered to do as the customer asked. There is no reason why the shower control couldn't go at the opening end of the shower, and no reason why the towel warmer could be fitted higher. Looks more like a half arsed fitter to me. Did you have any form of designs with the installer? Was a price agreed in writing or just through talking? Have you paid him yet?
 
Last edited by a moderator:
My colleagues are quite correct this an utter failure to communicate.

Unf IMHO it is you who are culpable. Having been an expert witness a number of times, the judge would ask if you'd agreed details.
To have agreed without understanding the detail means you've abdicated responsibility.
However, laying it out like that (in a non std way) without reference to you seems to suggest you either gave them carte blanch, they were too frightened to ask or just daft.
The 'job' looks very competent, so this just does NOT feel right.
 
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Jerry said:
Did you go away during the entire process?

Did you wait until it was finished before discussing your concerns?

Pretty sure it can be fixed but I hope you have spare tiles.
Click to expand...
Hello - no we did not got away for entire process - my husband was here - as per previous post we would have been open to discuss concerns over final situation had they been raised. I think Communication is paramount but I also think if you are an experienced bathroom fitter you would not leave a shower design as such?
 
bogrodder said:
Or the customer agreed and now realises it was a stupid decision. I don’t believe for one minute that a plumber would put it there, because he couldn’t be bothered
Click to expand...
I think if you are an experienced bathroom fitter you would not even suggest this layout as a fit for purpose suggestion?
 
So who picked the location for the controls ?
 
Craig Watson said:
Radiator pipes are already in the wall, just chase them in higher. and what reason could there be for not putting the shower at the entrance other than the plumber couldn't be bothered?
Click to expand...
Thank you for your reply - and yes very frustrating - we were told that the wall end for shower controls was too thin - having already scoped and agreed they could go there?!? Also it was scoped that the radiator could be hung high up on wall - this was scoped for and then we were told that there were too many wires behind that wall?!? Does not give tradesman a good name.
 
I will never know the whole story but my guess the following will occur-

The OP will blame the Installer. The Installer will blame the OP.

The OP will be angry towards the Installer and not have him back to rectify the works. The OP will find another Installer who will agree with the OP. The OP will pay money to habe the problem fixed. The OP will feel justified in his anger and we will have another story about bad tradesmen ripping off people.

Because none of us have ever been in this situation. Either as the first Installer or the seccond Installer who comes along to correct the 'mistakes'.

Or am I just a cynic?

Ps this is not directed to the OP and it is not my intention to upset anyone.
 
Craig Watson said:
Radiator pipes are already in the wall, just chase them in higher. and what reason could there be for not putting the shower at the entrance other than the plumber couldn't be bothered?
Click to expand...

Personally I'd not condemn anyone without further understanding of the exact circumstances.
Seeing as we are not communicating with both parties, I feel it prudent to not be overly critical of someone unable to defend themselves.
 
Craig Watson said:
Communication is key yes, but it sounds more the fitter didn't listen and couldn't be bothered to do as the customer asked. There is no reason why the shower control couldn't go at the opening end of the shower, and no reason why the towel warmer could be fitted higher. Looks more like a half arsed fitter to me. Did you have any form of designs with the installer? Was a price agreed in writing or just through talking? Have you paid him yet?
Click to expand...
Hi - thank you for your response and yes I had a very detailed scope for the project. There are many aspects not met - such as chrome extractor fans where they have fitted a cheap white one ! That I can let go and change at my own expense but the shower layout is ridiculous. I appreciate communication is key but when you are told that they will do the best alternative - you do feel there should be an element of trust - more fool me I guess :(
 
MJH said:
Hi - thank you for your response and yes I had a very detailed scope for the project. There are many aspects not met - such as chrome extractor fans where they have fitted a cheap white one ! That I can let go and change at my own expense but the shower layout is ridiculous. I appreciate communication is key but when you are told that they will do the best alternative - you do feel there should be an element of trust - more fool me I guess :(
Click to expand...
If you have detailed plans and work was not completed to those plans, then you have the Installer at fault.
 
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