10 months ago had a new Glow-Worm gas boiler installed in our bungalow.
It failed nearly a month ago when a gasket internally in the HW feed cct to internal pump that appears to have been installed out of position leaked water over the pump and main electronics board and through the bathroom...
problem with my oil boiler everything has been change all cleaned out set up but still locks out , if I remove photcell and shine a light on it it runs fine replace photocell and it stops again , new cell and control box, heating engineer is beat now as well
Hello
Just a quick question. I had a new Vaillant ecotec plus boiler installed in Nov 2021, with a 10 yr extended warranty. I've been trying to get an engineer in for weeks to do the first service but the earliest appointment is just after Christmas - have I invalidated the warranty? Or is...
Hello.
I hope someone here has the expertise to help.
I know exactly what situation it took awhile.
On the loft on the 6th floor there is a cold water tank this tank feeds six properties in a straight line below my property is on the third floor so in the middle.
The job would entail...
Hi my boiler needed some replacement parts during a service, looked like it had a leak. Repairing the boiler water leaked all over the PCB, now it doesn’t work and drying it added an extra hour to the call and it’s still not fixed. I was told we may need to replace the PCB. What labour and parts...
Refurbishing a bathroom - cold water is mains fed, hot from combi. There is a main service valve to the whole system where the supply enters the house. Do I need to have service valves on bathroom sink, shower and bath? Normally if I have to repair/replace anything I just shut off the main valve.
Moved into a property and trying to identify what these taps are:
Photo:
The tap/pipe on the right has a line coming off of it and it looks to be Gas.
What's the one on the left, water? Strange as I think the water main runs directly into the Kitchen
Thanks,
Hi there, can anyone tell me how to get my boiler out of service mode. The screen shows AP (Access point) but don't know how to get it back to the normal screen. Any help is much appreciated.
Carried out a routine service on a Valliant 637 fitted by me some 12 years ago now , replaced heat ex insulation £47.50 + vat I thought was a bit expensive ? all was ok till I checked the combustion air intake and found similar readings to in the main flue so meant a strip down and a ring round...
Hi guys,
looking for some advice on servicing as im a bit behind and tend to take a more holistic approach to it (although im sure thats not detailed in and regs).
I'm looking for real world talk here not regurgitated textbook paragraphs.
I'll start.
I do my tightness test then my letby...
Is it regular practice for a plumber to charge an additional service call fee when they are already at a customers house on a call, just to go out to their vehicle to get a part needed for the job?
Hi all
We had a boiler (Potterton Assure hot water and heating system with header tank) fitted two years ago and been serviced twice by Baxi since, to keep the warranty intact. On the last visit a different Baxi engineer turned and told us that he had washed out one of the components as they...
Hi all. Got a few of these boilers coming up to 4yrs old and want to know if anyone has used something other than the recommended service tool which costs £57?
Hi
What paperwork / test sheets do you guys issue when servicing unvented hot water cylinders? Ive got my G3 quals, maybe the course wasn't great but I don't recall the running through sample forms that should be filled out. I want to give customers some kind of documentation if I do a...
Hi we had a recent service on our 40 year old Thorn oil boiler, we fire it up for the 1st time since the service todayfor got water, after 20 mins there was black smoke bellowing from the cabinet and flames inside. Going off the photos is there any obvious pointers to what went wrong? Thanks in...
Hi, new guy here. I've just had my annual service on my combi boiler and the mains water supply pressure appears to be lower. Is there anything they could have done to cause this?
Hi, I have a problem with a Main eco 30 combi boiler. Hot water works fine but when heating is called for nothing happens. No light illuminates or anything.
I've found a workaround where if you put it service mode (to change high / low flame) then the heating led flashes along with the hot...
Hi, I've a Rayburn 400K that needs a full service.
For background, it has been producing visible smoke, and has now just gone into burner lockout and will not reset. There's half a tank of oil with no recent fill/disturbance.
I've recently moved to the Blackdown Hill's area of E.Devon, and...