10 year warranty on Ravenheat

[Darren Jackson]

Never liked Ravenheat and had so many breakdowns to fairly new ones in the past I have avoided them like the plague.
That said They have now really upped their game and for this they have totally transformed their new range. All the plastic has gone and replaced with copper and brass, the stainless hex is now 28mm stainless coil and very unlikely to block up and every part can be changed in minutes. I have to say I am very impressed by their new boiler and at £600 for boiler, flue and boilerplus controls has to be a good choice for a budget boiler in my opinion.
Still do not know how reliable it will be, but time will work that one out and I am now going to be fitting one next week and see how it goes. Even got a £50 off voucher for one when I went for my gas safe inspection event day at Ravenheat so winner methinks, and worth the risk.

 

[Scott_D]

Never liked Ravenheat and had so many breakdowns to fairly new ones in the past I have avoided them like the plague.
That said They have now really upped their game and for this they have totally transformed their new range. All the plastic has gone and replaced with copper and brass, the stainless hex is now 28mm stainless coil and very unlikely to block up and every part can be changed in minutes. I have to say I am very impressed by their new boiler and at £600 for boiler, flue and boilerplus controls has to be a good choice for a budget boiler in my opinion.
Still do not know how reliable it will be, but time will work that one out and I am now going to be fitting one next week and see how it goes. Even got a £50 off voucher for one when I went for my gas safe inspection event day at Ravenheat so winner methinks, and worth the risk.

Which model?
Would be good to get a review if you have time

 

[Darren Jackson]

scott_d Its a HE30S compact, I'll let you know how I get on. Never thought I would be installing a Ravenheat I am usually ripping them out! But hey ho think they are worth trying out the new range.

 

[EvilDrPorkChop]

I dont think they are paying £500 for a new hex.

I heard Worcester pay something like £2 for a pcb.

That wasn't really my point. If the boiler is £500 to buy, lets say it costs £100 (Could be more or less) to make and get to a retailer. If a new HEX is £50 to them as a spare, they've then got the costs maybe two engineers visits (one to diagnose, then a revisit to fit), the cost of the engineer and the running costs of the call centre etc. By the time you've finished you're probably into a minimum of a £200 repair. Get another call out to that boiler and you're nearly at a loss.

 

[AMGasServices]

Never liked Ravenheat and had so many breakdowns to fairly new ones in the past I have avoided them like the plague.
That said They have now really upped their game and for this they have totally transformed their new range. All the plastic has gone and replaced with copper and brass, the stainless hex is now 28mm stainless coil and very unlikely to block up and every part can be changed in minutes. I have to say I am very impressed by their new boiler and at £600 for boiler, flue and boilerplus controls has to be a good choice for a budget boiler in my opinion.
Still do not know how reliable it will be, but time will work that one out and I am now going to be fitting one next week and see how it goes. Even got a £50 off voucher for one when I went for my gas safe inspection event day at Ravenheat so winner methinks, and worth the risk.

Has John from ravenheat inspired you?

 

[Gasmk1]

no wouldnt fit but to be honest the old ravenheats were really good till the got to be around 9 or 10 years old thats when the problems started, not seen any newer ones as most of the guys near me fit worcester or vaillant

 

[townfanjon]

A boiler’s , a boiler , a boiler .

Only a few of you will know these immortal words .

 

[Millsy 82]

That wasn't really my point. If the boiler is £500 to buy, lets say it costs £100 (Could be more or less) to make and get to a retailer. If a new HEX is £50 to them as a spare, they've then got the costs maybe two engineers visits (one to diagnose, then a revisit to fit), the cost of the engineer and the running costs of the call centre etc. By the time you've finished you're probably into a minimum of a £200 repair. Get another call out to that boiler and you're nearly at a loss.

Thing is a lot of these smaller manufacturers dont use their own engineers they will use companies and pay them a fixed fee per breakdown and they will supply the parts. They also dont pay a huge amount I worked for a company years ago that did vokera and heatline some jobs they won on others they lost on if they had to go back to a breakdown they lost money. The smaller manufacturers also were very tight with parts and you had to send them back to be tested and if you installed 2 parts they argued every time. Where as the likes of Worcester just throw parts in if they suspect it could be that part.

 

[townfanjon]

Thing is a lot of these smaller manufacturers dont use their own engineers they will use companies and pay them a fixed fee per breakdown and they will supply the parts. They also dont pay a huge amount I worked for a company years ago that did vokera and heatline some jobs they won on others they lost on if they had to go back to a breakdown they lost money. The smaller manufacturers also were very tight with parts and you had to send them back to be tested and if you installed 2 parts they argued every time. Where as the likes of Worcester just throw parts in if they suspect it could be that part.

All Ravenheat guys are their own , I / you could ring a fault in now and they would be there tomorrow.
They have been knocked like hell over the years but they provide a service streets ahead of any other manufacturer in England .

 

[Harvest Fields]

How many shares do you have?

 

[EvilDrPorkChop]

Thing is a lot of these smaller manufacturers dont use their own engineers they will use companies and pay them a fixed fee per breakdown and they will supply the parts.

Ferroli have their own engineers too.

 

[Harvest Fields]

Ferroli have their own engineers too.

So do Vaillant

 

[Harvest Fields]

Most of the time

 

[EvilDrPorkChop]

So do Vaillant

Yes I know, just was more of the fact that Millsy was trying to make out the smaller manufactures outsource the engineers/repairs.

I'd be disappointed if Vaillant or Worcester didn't have their own engineers

 

[kasser]

Has John from ravenheat inspired you?

Went to his training course recently and was quite impressed with his boiler. For such a low price, you get all brass components inside, copper tube to EV, stainless steel HEX, easy access, no sharp edges, easy to hang. I'd chose that over WB any time.

You pay top money for some brands and get cheap plastic inside.

Also, Ravenheat manufactures components (can't remember which ones) for other brands (can't remember which ones too), so you do end up fitting their parts even though you may try to avoid them.

 

[Harvest Fields]

Which ones? Would be good to know

 

[kasser]

Didn't take notes but would be the usual suspects.

 

[Scott_D]

I phoned Biasi technical today. Straight through and he knew the answer immediately

 

[Aire]

I phoned Biasi technical today. Straight through and he knew the answer immediately

What was the answer? Buy a better boiler

 

[Scott_D]

I couldn’t reset an 19 year old combi
Had to push the red light

 

[Harvest Fields]

Until it locks out again