It's frightening what people will do to save a few quid. Unfortunately as long as there are engineers out there that are willing to cut corners, work will always be lost.
The thing is when people use pillocks like these, is that there are bound to be more faults inside the property that you can't see. But you get what you pay for and these customers will only be forking out again for a new boiler years before they should do.
Gutted for you mate. But in my experience these firms that do everything, promise the earth and very rarely deliver. I've worked for a firm like that and they just don't have the time to concentrate in just one area then they end up failing.
If a firm like yourself, who just does the plumbing and heating maintenance, has contracts like that you can focus your efforts solely on what you know.
These places that use these "all singing, all dancing" firms eventually realise that its better to have different firms doing different jobs, it may be more expensive for them, but atleast the job gets done right.
I think loyalty went out the window as soon as the recession started and money got tight. If it were me, I would post an anonymous letter through the door stating the faults and possible problems that could arise.
This MAY worry the custard enough to call the installer back which will serve him right, causing him some grief and maybe making you feel better.
Failing that, use a freeze kit on that poor condensate, that will get em back
2 ? im on my fourth already . best bit is her indoors just collared me . another holiday booked in may couples trip to ibiza all women have sorted it over weekend confirmed this morning . all blokes are lik wtf ?
at least three of my regular boiler services went to bg for new boilers last yr not one asked for a quote!!!!!!!!!!!!!!! and none of the boilers were particularly bad or in need of replacement.
this is the scenario where we need to be able to contact gsr about why should we be undercut by people doing jobs that are at best ncs and probably worse if you could see inside any one who leaves work like that on show probably hasnt filled in the paperwork no flush or inhibitor no stat no trvs
I think loyalty went out the window as soon as the recession started and money got tight. If it were me, I would post an anonymous letter through the door stating the faults and possible problems that could arise.
This MAY worry the custard enough to call the installer back which will serve him right, causing him some grief and maybe making you feel better.
Failing that, use a freeze kit on that poor condensate, that will get em back
A bit back we didnt have much work on, got chance to do a boiler in a shop. It meant starting Sat afternoon 3pm ish and finishing it Sunday. It wasnt just a straight forward swap however they would supply all materials and we put a price in at £500 labour, not steep but not over the top. We lost it to a chap who would do it for £200.