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Hi
My daughter and her husband have just bought a house in Brighton in which the previous owner had installed an Alpha 25C boiler........
The heating failed last week (hot water still available) and the engineer diagnosed a faulty diverter valve head because there was a slight leak from the diverter valve. Valve replaced (replacement part cost £90) total bill - £276.
Two days later still no heating! The poorly designed wireless thermostat (Alpha 24 hr Easystat) is demanding heat, the red light is showing on the boiler, but no hot water for the heating system is being produced.
We are awaiting the return of the engineer who diagnosed the problem last week, but in the meantime are looking for a heating engineer who does not make a sharp sucking in of air noise when he realises that an Alpha has been installed!
My daughter and her husband have just bought a house in Brighton in which the previous owner had installed an Alpha 25C boiler........
The heating failed last week (hot water still available) and the engineer diagnosed a faulty diverter valve head because there was a slight leak from the diverter valve. Valve replaced (replacement part cost £90) total bill - £276.
Two days later still no heating! The poorly designed wireless thermostat (Alpha 24 hr Easystat) is demanding heat, the red light is showing on the boiler, but no hot water for the heating system is being produced.
We are awaiting the return of the engineer who diagnosed the problem last week, but in the meantime are looking for a heating engineer who does not make a sharp sucking in of air noise when he realises that an Alpha has been installed!
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