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If your on good terms. Why don't you ask them to claim on their insurance and as a good will you will pay their excess.
This would be fair and cheaper for you.
 
I know , the issue is that I connected the hw supply from the combi to the pipe about 1 metre away from the fitting and the ex mechanic customer muted that I probably disturbed the connection which while possible can't be the whole reason as was fine when I left. They are genuinely nice people but feel a bit stuck on this to be fair.

I wouldn't worry about the fact he is an ex mechanic.
How many times would he have quoted to fit "A" then found that "B " broke whilst doing so.
Sh.t happens and they need to get on with it, you did the right thing going out tonight foc.
 
Repair ceiling at cost and just wright it off as mistake. Mop your tears up with a mcdonalds tomorrow morning.
 
personally I would not have even mentioned my insurance liability as that can be taken as admiting your at fault! I'd have done the repair and charged a cheaper rate, as if it wasnt leaking when you left and it took 6 weeks to leak how can that be anything to do with you?
 
personally I would not have even mentioned my insurance liability as that can be taken as admiting your at fault! I'd have done the repair and charged a cheaper rate, as if it wasnt leaking when you left and it took 6 weeks to leak how can that be anything to do with you?
My pal has had a few flexi's go on the hot after combi upgrades, he charges them, then passes them a mate who does our plastering etc lol
 
Cheers all, think il leave it and see what happens. Defo won't get insurers involved then.

Now, who mentioned McDonalds?
 
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