Any Worcester guys on???

[Riley]

And this is why I don’t fit Worcester…

trying to help one of my customers out. They had a WB fitted under a year ago which has developed a fault. I told them it would have warranty and to get WB out. Engineer came out and wouldn’t even look at it because he said:
Boiler inaccessible - it’s about 500mm higher than a normal kitchen cupboard in a utility cupboard. Totally accessible.
And
It’s not sealed externally - but is internally and according to their own TB external non-sealing is allowed. It’s a forth floor flat so completely understand why installer couldn’t.

what can be done here??

 

[SimonG]

And that's why I wont fit worcester. 18 month old oil boiler, weld went. Worcester came out, oh we cant change it, health and safety, boiler room too small. Wasnt too small 6 months earlier when they changed the oil pump under warranty.
W⚓s

 

[Riley]

Agreed mate. It’s any little excuse. I’m just trying to help these people out as I’ve won a contract with them on some big jobs. I just don’t know how they are allowed to get away with it

 

[ShaunCorbs]

Any pictures of the boiler ?

 

[Riley]

Sadly not mate but it’s just a boiler on a wall above the washing machine (WM was moved when engineer visited) in a walk in cupboard.

 

[ShaunCorbs]

Can’t see any problem would phone it in again

 

[Deleted member 120897]

Worth contacting the WB rep and explain?

 

[Riley]

That’s a good shout