B
Billy Bob Bob
fortunately down here in wales we have 2 excellent ones and a third one who will never attend any of my jobs ever again but the 2 good guys and one in particular are fantastic engineers they care about what there doing,i always ring them and tell them what the fault is in advance and they ring me and give me feed back it works both ways,but i dont need to call them that often 100 duotec 1 /gold combis fitted baxi called twice argue with that worcester or vaillantthat is heat team engineer throwing parts at it , not good practice