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I have sort of, with limited knowledge, deduced that it is back to front but it does work. (Sticker displays opposite of what it should). I'd imagine the two wires being a certain way around in the junction box switches the instruction to the motor?Diverter valve: Port A to CH, Port B to HW. Is yours incorrect?. Also check arrow on pump body is pointing upwards. Are you getting water out of the two manual bottle vents.
What is the red valve to the right of the pump??
View attachment 62965
Red valve, I believe, is a bypass to control pressure?
I thunk the pump it knackered tbh, surely the thing should be going around if its plugged in?