No matter what warranty you think you're getting you are never going to convince the manufacturers that after years and years of running your boiler is suffering from a manufacturing fault that has taken several years to manifest itself.... all down to luck; if they pay out at any stage you're lucky but if you are like the rest of humanity they won't pay out or accept any liability whatsoever even ten days after the install - the warranty offer is simply a sales pitch with very little substance.
As a "mature"
home owner who has picked up a bit along the way over many years and had a little bit of experience with rudimentary plumbing and heating one way and another .. it's really frustrating to see so many totally opposing views coming from installers and customers alike. Not just here, but everywhere.
I've said it before but whether it's a Vaillant, Worcester, Baxi, Ideal, or Intergas .. there's absolutely no concensus or agreement. Each of those makes are either a heap of tat or have been fitted for the past ten years and never given a scrap of trouble.
We're told that it's all down to the quality of the instal, but then we're told that the Ideal Logic sumps leak due a design fault. Or that this or that boiler has rubber hoses or plastic bits and bobs that are bound to fail. Or that the HEX has such narrow waterways that it's only a matter of time until they clog.
The previous post assures me that any of the warranties are worthless, but elsewhere I'm told to get whatever boiler has the longest warranty. If that's not a case of conflicting opinions then I don't know what is.
Or that Vaillant/Ideal/Worcester/Intergas Customer Service stinks or that Vaillant (etc etc) Customer Service is the best ever.
I've been told not to concern myself and just have one fitted - which is one way of looking at it - but on the other hand I do actually favour (and quite enjoy) doing a bit of research to see if I can get an item that offers the best chance of getting good, reliable service from.
I bought a rowing machine recently and did a bit of online research and it was screamingly obvious that there was only one machine that
everyone who knew about these things considered was the best you could buy - it's the one you see at all the gyms and is used by the national rowing team (but I don't think they're likely to head-hunt me just yet). Therefore buying a decent rowing machine was the easiest thing in the world. And having bought it - it is, indeed, the dogs danglies.
I know full well I'm not going to get a definitive answer - coz there isn't one - but I'm always keen to see what others have to say based on their experience and I value the time they give to sites like this one.
