Basically, they'll replace the boiler as they are contractually obliged to. However, after that, in order to continue covering the new boiler, they have said I HAVE TO do a powerflush - cost £800.
No problem, I'll get it done, but from a third party that I choose.
They say, "sorry, we will only accept a BG powerflush as sufficent".
I'm wondering if they can do this. Surely there must be a precedence in U.K law, that prevents them from forcing consumers to use only them. Surely there are Uk PF standards, that would certify the work of third party contractors.
I have a feeling, that 'only accepting, a BG powerflush' may infact be illegal, and/or can be bypassed somehow.
I've paid for an insurance policy, and now the boilers being replaced (as per. contract). I accept that a powerflush might need to be done, but I don't want to risk loosing the warranty cover or homecare cover on the new boiler.
I think there must be a strategy/approach/technique to get the PF done independently and sufficently, so that BG are forced to carry on the cover.
Any ideas, approaches, leads on this please?