I wasn't moaning just really surprised. The client wasn't moaning, as far as he knows he is getting an equally good install from British gas as he would from an independent. He would have preferred to use me as he knows me well and I have worked for him for a fair while but cest la vie and all that. The job was very involved in a huge house with hunter pipework everywhere, it was never going to be an easy job, and one I worried I hadn't allowed enough on.
If BG are so much cheaper, good luck to them, I cant match what they are doing and I don't have either their economies of scale or overheads. I still reckon they may have priced it a bit wrong but its not my problem now.
I was just gob smacked to be under cut by them, its never happened before! I don't think its a universal strategy either as I'm doing another one which they priced for and apparently I'm well priced according to the client. Such is life, win some, lose some, no point doing a job which is a load of hassle for little to no profit.