Can I claim againest a compression fitting that burst?

[b.lynch plum]

I had a daikin twin split R407 10kw compressor costing 1200 notes brought from climet cent, I put it in and stright away there was no compression. Would they do anythink no they told me to take it up with the manafuc I thought this was bad from a big firm that I payed for the product!

 

[lame plumber]

I had a daikin twin split R407 10kw compressor costing 1200 notes brought from climet cent, I put it in and stright away there was no compression. Would they do anythink no they told me to take it up with the manafuc I thought this was bad from a big firm that I payed for the product!

sale of goods act 1979, you hit the supplier first and its their problem to deal with manufacturer, seems unfair at times but thats the law.

 

[b.lynch plum]

I know they was haven none of it and it was for a server room so was in a rush! At least dakian were good at sorting a new one for me but I still lost a days pay haven to re install not good!

 

[petercj]

If there's one thing to be taken from this thread, I think it's the need to be circumspect about the fittings you purchase, i.e. who are they made by, and where.

The well known brands might cost a bit more than the "generic" (Chinese) version, but if paying a bit extra reduces the risk of getting lumbered as the OP has, it's probably well worth it.

 

[b.lynch plum]

If there's one thing to be taken from this thread, I think it's the need to be circumspect about the fittings you purchase, i.e. who are they made by, and where.

The well known brands might cost a bit more than the "generic" (Chinese) version, but if paying a bit extra reduces the risk of getting lumbered as the OP has, it's probably well worth it.

And if its a well know brand then they tend to be good at given you a replacement

 

[petercj]

And if its a well know brand then they tend to be good at given you a replacement

To be fair to the Chinese they are by means the worst for manufacturing sub-standard products, some of the stainless steel goods imported from India are absolute rubbish.

Personally, I don't think we should allow any imported merchandise in unless it meets a certain standard, which would give reputable manufacturer's a better chance.

 

[Ray Stafford]

To be fair to the Chinese they are by means the worst for manufacturing sub-standard products...

This is very true. There is nothing instrisically low quality about chinese manufacturing. Its all about the original design and spec, quality of components and materials used, and the manufacturing quality control imposed by the brand owner.

I have seen rubbish products made in Britain, and excellent products made in China.

The problems occur when brand owners subcontract production or purchase finished product without checking all those things first, or where careless re-sellers purchase products from importers without understanding what they are buying. I don't mind admitting that I have caught a cold in this respect once or twice. Mostly these mistakes get corrected before they get out of the warehouse.

I still remember that the first container of pottery we imported (20+ years ago) had no chain-stay hole in the 2 hole basins. Our fault - we didn't specify them, and in the country of origin, they didn't use plugs and chains.

 

[kay-jay]

This i I don't mind admitting that I have caught a cold in this respect once or twice. Mostly these mistakes get corrected before they get out of the warehouse.

Is this where our freebies come from rat?

 

[Ray Stafford]

Is this where our freebies come from rat?

tee hee.

Next freebie - 240 4 piece sets of indian ivory sanitary ware (genuine antique!) errr... without chain-stay holes.

Only kidding, before some smart alecs clutter up my inbox.

 

[Sammyt]

Wow thanks to everyone for their truly helpful comments.
it sounds like I won't get anywhere but I will try the politely worded letter route to the supplier and manufacture.
Looking forward to being a member of this forum.

Sam

 

[REDSAW]

personally i may be inclined to go straight to the insurer, tell and show what happened. then let them do the donkey work trying to claim against the manufacturers using their lawyers.

its what you pay them for.

if they just cough up then sorted!..

 

[PlumbBobBob]

personally i may be inclined to go straight to the insurer, tell and show what happened. then let them do the donkey work trying to claim against the manufacturers using their lawyers.

its what you pay them for.

if they just cough up then sorted!..

i agree. it's what you pay insurance for after all.