I will put my hands up and admit that my prices ''may be high'. But as far as I am concerned, you get what you pay for. I may be wriong, but unfortunately, that is my belief.
I got a call yesterday saying: ''Pilot light won't stay on, please help, we are cold. Because it is a cutomer (merchant) I shop from, I attended. Well, boiler is over 35yrs old. Fault is a thermocouple, but I told her I will not be sorting it out.
WHY I hear you ask? Well, next to the faulty boiler was another newly fitted boiler (2wks old). I asked her why she didn't ask the person who fitted the new boiler to sort out the faulty boiler? Her answer? ''It took him over TWO wks to fit the boiloer and she doesn't want to go down that route again''. I left it at that but am convinced the bloke was charging peanuts, so had loads of work lined up. FFFTttt