Customer wants a bodge job done. Opinions

[plumben]

Even if i advise it's a temporary fix and the tray should be replaced asap?

Can the customer still claim against me if they have ignored my advice?

I'd price up the job to swap the tray, and price up the job to repair and see what they work out at, then bump the repair price up as your taking on the risk, and strongly advise that they'd be wasting *** amount to repair when it'll only cost *** for a new tray and if they don't go for a new tray walk away and tell them it's not worth the risk/hassle on your behalf to do the job

 

[oz-plumber]

Ash,

Just follow Ray's advice.

I bet the customer will not contact you after you have sent him the letter along the guidelines that Ray wrote.

You may need the dosh, but will it be enough to cover the excess on your insurance claim.

Will it be enough to cover the extra cost of insurance for the next few years, while the insurance company try to claim the money the spent on you back?

Believe me...I know...from first hand experience.

 

[bassmonster]

That's excellent Ray thanks, i'm sure that will be useful to others on here too.

Indeed.... Emailed myself a copy just in case...

 

[armyash]

Emailed the customer but haven't heard back.