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Hope someone can help.

I have dual zone heating in my new build. I have a TPOne-M downstairs and a TPOne-B in the master bedroom upstairs. When I turn on the heating using the downstairs TPOne-M it heats up half of the ground floor, kitchen/diner, hallway and then 2 of the bedrooms upstairs (diagonally upstairs, not the bedrooms directly above the kitchen/diner). If I then turn on the heating in the master bedroom using the TPOne-B in that room, it heats up that room and all the rooms on that side of the house, but not two of the rooms on the opposite side. It also then heats up the living room downstairs which is diagonally positioned to the master bedroom. How do I change this so that it's a simple choice between upstairs (one zone) and down stairs (second zone)

so the downstairs is two large rectangles, one is a kitchen/diner the other a living room (both the same size), split by a hallway (narrower rectangle) and stairs leading up.

the upstairs is 2 bedrooms above the living room and another 2 above the kitchen/diner with a family bathroom over the downstairs hallway.
 
yes not a problem

White pipe coming out the floor plastic around 11/2 dia

3rd from the right going to the left
 
That would be flux hot water and a green and yellow scrubbing should take it off
 
Have reported it to the developer, another question and apologies in advance if it sounds strange or the answer is obvious.

If i set the heating to 19 degrees on the TPOne and the temperature is 18.0 the TPOne make a click sound, a radiator symbol appears and this causes the boiler to fires up and the radiators get hot the boiler then switches off once the radiator symbol disappears on the TPOne.

However every time the temperature drops to 18.5 the TPOne make a click sound, the symbol appears and the boiler fires up, there is a click sound from the boiler and the sound of gas burning the ENTIRE time the heating symbol is on the TPOne. In our previous house with an older system and a megaflo tank, I never recall the boiler firing up every single time. Is this how newer systems work. On occasion within 30 minutes the boiler fires up several times, isn't there meant to be a store of water somewhere or is this entirely normal for a 2 zone system. The only difference in the old house was the make of the tank (megaflo) and boiler from my inexperienced eyes! It's really annoying and surely not good for the boiler...?
 
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One of your heating eg rads is calling for heat eg it shouldn’t happen let’s say if you turn the stats down to 16 once the house is heated
 
Yes as it’s keeping the internal temp to the lost heat
 
There are ways to control this better the TPone can operate in open therm , check with your electrical contractor I'm quite sure the Baxi assure is compatible also . Google open therm for a detailed guide of how it works and how best to use it . Kop

Heat only
 

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Thanks could you rephrase that with red tank , white tank, left or right...about the level of my experience 😊 so I can point it out to them, thank you...
yes not a problem

White pipe coming out the floor plastic around 11/2 dia

3rd from the right going to the left
Hi Guys, they are coming to fix the diagonal heating zones tomorrow. Please could I have some more info in respect of the white pipe issue above. I attach a few more photos, it looks like 2 bits of plastic pipes stuck together one thinner than the other. Do these photos help you identify whether it is the correct type. Don't want to be fobbed off, so any technical phrases or standards that have been contravened would help. Thanks in advance.
 

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If you lift up the carpet where it goes through you might be able to see how it’s joined below the floor eg elbow

If you see this (wrong) normally abs or pvc

1667752921579.jpeg

This (correct ) normally polypropylene

1667752966666.jpeg
 
Push fit on conduit pipe?

On an unvented discharge eg d2 pipe yes most new builds are just solvent eg glued which it can’t be on an unvented
 
Hi Guys, they are coming to fix the diagonal heating zones tomorrow. Please could I have some more info in respect of the white pipe issue above. I attach a few more photos, it looks like 2 bits of plastic pipes stuck together one thinner than the other. Do these photos help you identify whether it is the correct type. Don't want to be fobbed off, so any technical phrases or standards that have been contravened would help. Thanks in advance
Hi Guys, they are coming to fix the diagonal heating zones tomorrow. Please could I have some more info in respect of the white pipe issue above. I attach a few more photos, it looks like 2 bits of plastic pipes stuck together one thinner than the other. Do these photos help you identify whether it is the correct type. Don't want to be fobbed off, so any technical phrases or standards that have been contravened would help. Thanks in advance.

If you lift up the carpet where it goes through you might be able to see how it’s joined below the floor eg elbow

If you see this (wrong) normally abs or pvc

View attachment 78949
This (correct ) normally polypropylene

View attachment 78950
Sadly lifting the carpet doesn't help (see photo) but I think it is going straight down, to be clear are you concerned about the material the white part directly above the carpet is made out of? The wider plastic pipe with the logo on it seems like a much better quality plastic, the thinner part with all the marks on it looks like a much cheaper pipe. Sorry if that sounds stupid.
 

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Could you get a torch and see if there’s a fitting down there ?
 
Also based on the original photos of the boiler and tanks, i don't know if there is anything in the loft, I am guessing not. What type of a boiler system do I have is it Combi, system...etc, I have tried following the diagrams on boiler manufacturer websites but I can't find one that looks like mine....
 
Heat only
Unvented cylinder and 3 heating zones
 
Also based on the original photos of the boiler and tanks, i don't know if there is anything in the loft, I am guessing not. What type of a boiler system do I have is it Combi, system...etc, I have tried following the diagrams on boiler manufacturer websites but I can't find one that looks like mine....
Could you get a torch and see if there’s a fitting down there ?
Used an endoscope camera...this is through the gap in the previous photo looks like another bit of board followed by a black pipe..
 

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Correct pipe used so that’s good eg pushfit pp
 
Down, up and hot water cylinder

Now depending on the spec it might be down and up on one zone, master bedroom on its own and hot water
 

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