An very pertinent point Millsy. Fact is, in bigger organisations, people are far more likely to, and often do, end up in positions they are neither qualified for or capable of fulfilling.
I find a lot of people lack the people skills to be where they are.
Years ago I loved working for a company I got on great with the office staff and the 2 bosses were in control of the service/maintenance side although you never would of guessed as they just let us get on with it. During the winter if a job was desperate to be done they would ask me and I would do it never booking over time but the girls in the office always thanked me next morning. When it came to the summer if I was finished by 3 they would let me go home.
After 1.5 years or so one of the office staff asked for a pay rise as she was pretty much running our side and she was turned down so she left.
A girl came from another department as she didnt like working there because there was always an atmosphere, she started just before the end of winter so I was still working late but she never asked she told me to do this and that and everytime I went into the office once I had been there for 5 minutes she turned around and said haven't you got work to do? I always replied the same dont worry I always get all my work done. A couple of months went by and it was a beautiful week in may and she phoned me up at 4:30 and said you've got to do this its urgent when I said sorry no they can wait until the morning she went mental at me, the next morning i was called into the bosses and they said what's going on i replied during the winter i dont mind working late but during the summer i have things i want to do so want to finish early, when the boss said you have to work your contracted hours i said look back at the tracker to the winter and look at the amount of overtime i booked then tell me to work my contracted hours. The boss came back to me a couple of days later and thanked me and gave me a lovely lump sum to cover the additional hours I did.
A few months later they won a contract with Mears so they brought in another manager from a different company and this bloke had the people skills of a wasp got in your face and shouted you down at every opportunity, needless to say the company that I once loved had turned into a nightmare and I only lasted a few months after that.
I left them and went to there main competitors (where waspy came from) oh my life the girls in the office were horrific and as soon as a job came in they just put it on your pda didnt matter what time it was and how many jobs you had it went in and when I phoned up to say I couldn't do them I would get grief for it. My lead engineer was the kind of person that dropped the burner pressures on boilers to get the ratio down to acceptable levels but he saved the company a fortune as he just budged everything but his people skills were like a lion literally shouting down the phone at you threaten to sack you every 5 minutes if you didnt do the jobs or didnt turn the boilers back on. Needless to say I didnt last long there before I went self employed.
I would never ever work for a big company again if I had to I would work for a small company with a few plumbers working for them and a boss that used to be on the tools.