If it was it was the same 'bathroom fitter' (used very very loosely) who installed the new rad in a bathroom I had to go to recently. New rad was bigger so fitted a ball o fix valve under lockshield and fastened tap connector to that and pushed pipe under floor. Rad never worked since. Went to fix it, was going to take rad off until I saw that the ra was holding the tiles onto the wall, floor had been tiled (all the grout was cracked) but luckily the lockshield end was by the door and could access underneath from the landing. The flexi had compressed as it was pushed under floor, nevertheless didn't take long to get shot, put right and have it running again.