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Same here, seems those BG guys are more interested in getting their sales bonuses than actually repairing anything. I went to one on Friday where the BG engineer tried to tell the homeowner their boiler was beyond repair and they needed a new one installed, when actually it was still in its manufacturers warranty period.
BG guys are pushed by their bosses to go for sales even as far back when i was still there in the 90's whether its contracts or flushes or replacements sometimes its the easiest option for the engineer but not the best for the customer. when i started there in the 70's it was repairs stuff rather than push to replace. all changed when privatised, profits rule.
 
It's all change at BG, im ex BG and left because the targets and management. Loads of the experienced guys and girls have left and they now use contractors to cover some of the work. There service guys just follow laptop instructions now. Service is just gas rate, combustion and fan pressure......many boilers now need seals replacing after so many years etc.

Greedy greedy
 
My son has a tame Bg gas engineer he uses.
He is planning on getting him to replace his boiler and install gas hob in new kitchen .
I have told him to ensure the gas engineer issues a valid certificate which he will need for insurance etc .
But my concern is he legally do this work privately?

Cutting through all the other stuff.

An employee cannot legally work on his own jobs without their own registration. They are classed as Operatives of the company.

Gas Safe rules demand the registration of a fitted heat producing appliance, an Operative obviously cannot do this.

BG absolutely do not allow employees to have their own Reg, and if an existing RGI gains BG employment, he is required as a condition of service to cancel it.

If he is a contractor, then he is free to do as he wishes. But he would then not be a “tame” BG guy. If that is the case then the term is even more condanceding.

To sum up, if he is a BG guy, then he should not be doing it, and your son, without the boiler being properly registered, will have warranty issues.
 
Cutting through all the other stuff.

An employee cannot legally work on his own jobs without their own registration. They are classed as Operatives of the company.

Gas Safe rules demand the registration of a fitted heat producing appliance, an Operative obviously cannot do this.

BG absolutely do not allow employees to have their own Reg, and if an existing RGI gains BG employment, he is required as a condition of service to cancel it.

If he is a contractor, then he is free to do as he wishes. But he would then not be a “tame” BG guy. If that is the case then the term is even more condanceding.

To sum up, if he is a BG guy, then he should not be doing it, and your son, without the boiler being properly registered, will have warranty issues.
Thank you for your input, it pretty much coincides with my understanding of the regs, I did point out that if there was any question mark over the legalities then that would likely impinge on the warranty.
I will have a conversation with my lad and explain again its a risky option .
 

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