Help - no hot water!

[nigelw]

We're visiting London from abroad, and are staying in a friend's house. Yesterday morning we found the hot water had run out (eg runs cold from the hot taps). We thought we had just used up the hot water in the cylinder by doing our washing. But a day later, still no hot water.
Any ideas on what might be wrong and how we can fix it?
Any suggestions gratefully received!

 

[nigelw]

the panel looks like the image on the right - the white one.
i don't think the boiler has fired up (i don't have a boiler at home, so I'm not familiar with these beasts).
no indicator lights on the boiler.

 

[diamondgas]

As kay-jay says, nigel... takes a while for things to heat up. Do you hear any noise from the boiler?

 

[nigelw]

no noise.
and should there be a flame visible through the little 'hole' in the front of the boiler unit?

 

[diamondgas]

Yes regarding hole and flame ... we're getting to a point where you're gonna need someone around I feel nigel. Where abouts in London are you? General area will help, there might be someone on here local to you.

 

[nigelw]

near borough station. what's an approximate call-out fee?

 

[diamondgas]

no idea nigel ... maybe one of the London lads who get on here'll send you a private message regarding above!

 

[nigelw]

Diamondgas - i really appreciate all your advice today. Thanks so much. What part of the country are you in?

 

[diamondgas]

Diamondgas - i really appreciate all your advice today. Thanks so much. What part of the country are you in?

The beautiful North east - Hadrian Wall Country - Newcastle

I hope your stay in London is a pleasant one despite this hick-up