K
kalozo
Hi,
I have just had a Remeha 30V installed on an open system. The system was working perfectly prior to the new boiler being fitted apart from a corroded heat exchanger. The installers were recommended by Remeha.
The job took over a week during which we had no hot water or heating when originally estimated at 1 day. On completion of the job I now have two issues that I am having problems resolving with the installer and would like some advice.
1) Wiring – the room stat light is now permanently on even when the heating is switched off. When I switch the hot water on the room stat light goes out. This definitely doesn’t sound right to me? There have been multiple attempts at the wiring…
2) Cold radiators – I now have 4 cold radiators in the system. The installer is refusing to believe that they used to get hot and has stated the only way to resolve is fitting a larger 15/60 pump. I have 16 radiators. I struggle to understand why the old pump is no longer big enough unless there is a new restriction in the pipework, an airlock or balancing issue?
I would really welcome any advice on how to tackle the two issues and resolve with the installer as we have reached an impasse – he will only accept me paying for the new pump and for him to have another attempt at the wiring. I have run out of confidence…
Thanks,
Chris
I have just had a Remeha 30V installed on an open system. The system was working perfectly prior to the new boiler being fitted apart from a corroded heat exchanger. The installers were recommended by Remeha.
The job took over a week during which we had no hot water or heating when originally estimated at 1 day. On completion of the job I now have two issues that I am having problems resolving with the installer and would like some advice.
1) Wiring – the room stat light is now permanently on even when the heating is switched off. When I switch the hot water on the room stat light goes out. This definitely doesn’t sound right to me? There have been multiple attempts at the wiring…
2) Cold radiators – I now have 4 cold radiators in the system. The installer is refusing to believe that they used to get hot and has stated the only way to resolve is fitting a larger 15/60 pump. I have 16 radiators. I struggle to understand why the old pump is no longer big enough unless there is a new restriction in the pipework, an airlock or balancing issue?
I would really welcome any advice on how to tackle the two issues and resolve with the installer as we have reached an impasse – he will only accept me paying for the new pump and for him to have another attempt at the wiring. I have run out of confidence…
Thanks,
Chris