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Met the new rep round here today and what joy that was typified everything wrong with ideal.
Asked him why they are not honouring warranties and what a can of anger that opened!
Basically called me a liar blamed all warranty call backs on installation issues listed a huge list of reasons why they won't honour warranties. Refused to talk to me he got all sulky , i put him on phone to one of my customers and the rep hung up on him lol.
It just proves that they are looking for excuses not to repair and the list they use is clearly way to long .
Their warranty is not worth the paper its printed on.
Asked him why they are not honouring warranties and what a can of anger that opened!
Basically called me a liar blamed all warranty call backs on installation issues listed a huge list of reasons why they won't honour warranties. Refused to talk to me he got all sulky , i put him on phone to one of my customers and the rep hung up on him lol.
It just proves that they are looking for excuses not to repair and the list they use is clearly way to long .
Their warranty is not worth the paper its printed on.