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I don't and never have favoured any make of boiler over another ! but would expect to get the same support & backup regardless of weather I only fitted one of a particular make or 500 ! In reply to clarky101 yes I've fitted Alpha's and not had any problems with them, Last 4 boilers I have fitted have been Vokera again works as well has any other boiler & does what its meant to do + reasonable price with 5 year warranty, its what customer wants so they are happy, Next week I may be fitting a Baxi/Ideal who cares not me its what customer wants !!