Ideal Vogue Have A Look

[TBServices]

did you get any pictures of it by any chance. what time clock did you use ideal or after market, tbh ideal will want to prove these are good boiler so its good there replacing the boiler you should ask them for the hassle could you have the boiler lol

Yes mate, they're in the arms.

Used a Honeywell 927 as per usual. I'll be getting some freebies and training courses I think

 

[smtplumbing]

ahh the good old 927 thats what i use cheaper than ideals own controls tbh i need to take a wee look

 

[dancinplumba]

try Delta Dore they come with 5 yr warranty and easy to use imo

 

[snoopy8888]

anyone installed one ?

 

[snoopy8888]

We'll agree to disagree. Fitted one and won't be fitting any more.

Will ask rep about cash back though lol.

what seems to the problem ?

 

[vern]

what seems to the problem ?

TB fitted a 32 kw one and was less than impressed with the hot water performance, ideal tried to sort it, it was no better, so they fitted a 40 kw version for free, dunno if that solved the problem though?

 

[TBServices]

TB fitted a 32 kw one and was less than impressed with the hot water performance, ideal tried to sort it, it was no better, so they fitted a 40 kw version for free, dunno if that solved the problem though?

The original boiler is back at ideal being tested now. They fitted a 40kw for free and the customer is now overjoyed. Customer services have been excellent about it.

It's apparently the first problem they've had with the vogue so far but obviously not many have been sold.

 

[vern]

The original boiler is back at ideal being tested now. They fitted a 40kw for free and the customer is now overjoyed. Customer services have been excellent about it.

It's apparently the first problem they've had with the vogue so far but obviously not many have been sold.

Thanks for the update Tom, wonder if the 32 is indeed faulty or the 40 works because of the extra power etc?

 

[TBServices]

Thanks for the update Tom, wonder if the 32 is indeed faulty or the 40 works because of the extra power etc?

That's the problem, there are now too many variables to make a comparison. Hopefully they'll keep me informed of what they find with the problem boiler.

 

[Ray Stafford]

Full reviews of the Ideal Vogue Boiler by members of this forum can now be seen here

 

[Barry98]

Full reviews of the Ideal Vogue Boiler by members of this forum can now be seen here

think it goes without saying ray how grateful we all are for them

 

[Ray Stafford]

think it goes without saying ray how grateful we all are for them

No worries Bod. I linked this older thread to the review thread, because it is the no1 google search result for several term combinations relating to Ideal Vogue.

 

[Masood]

I'll add my thanks, too Ray. Went back to the customer's house to sort out a couple of other bits and it's a joy to see them so happy, and the baby not having to be wrapped up in a heavy blanket!

 

[Nicb]

Did you find out the issue - we had a Vogue 32 fitted Dec 2013 - 7 engineer visits later and 4 heat exchangers later (2 were broken on delivery) they have reluctantly agreed to swap the boiler but only for another 32 and are insisting our original installer clean the system and fit the magnaclean and a bypass for them!

 

[PhoenixServices]

Sounds as though the system wasn't cleaned properly when installed. Did you installer do a power flush? I wouldn't fit a boiler without a magnaclean or bypass either. So sounds more like installer error rather than ideal.

 

[IDCHAPPY]

Aye, easier to blame the boiler unfortunately

 

[Nicb]

Yes it was cleaned before fitting and a water sample taken by Ideal 4/14 was clear hence they changed the hex. When they fitted it they never queried why there was no magnaclean or bypass but suddenly they are (and its the same engineer from Ideal)