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And therefore had to actively fight away customers, could afford to be unbelievably choosy and decided that you would be wise - not to mention at liberty - to be as discriminatory as you'd like, what might you write differently on your leaflets/website/business cards or say on the phone?
I'd start with:
1) Nothing will be looked at/discussed that wasn't mentioned before my visit. The words, "while you're here..." incur an automatic one-hour labour charge.
2) Once I am happy I know what is to be done, customer must leave the premises taking with them all spouses, children, pets and automatic air fresheners.
3) Repairs are never available unless at my discretion and the only for the joy of a challenge. Anything faulty is otherwise replaced with new.
I'd start with:
1) Nothing will be looked at/discussed that wasn't mentioned before my visit. The words, "while you're here..." incur an automatic one-hour labour charge.
2) Once I am happy I know what is to be done, customer must leave the premises taking with them all spouses, children, pets and automatic air fresheners.
3) Repairs are never available unless at my discretion and the only for the joy of a challenge. Anything faulty is otherwise replaced with new.